October 30, 2013 — As its partner channel continues to grow, web hosting and cloud software provider Parallels has unveiled a new “Customer Success” team headed by former Microsoft executive Mark Hindsbo. The company has also released a new toolset in Parallels PartnerNet to assist cloud developers and independent software vendors, and introduced Parallels Support Exchange, a complete SaaS multi-party incident management solution. Keep on reading: Parallels Unveils ‘Customer Success’ Team, Support Exchange, Plus New Capabilities
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