Monthly Archives: January 2014

The Biggest Ecommerce Trends Coming in 2014

The post The Biggest Ecommerce Trends Coming in 2014 appeared first on HostGator Web Hosting Blog | Gator Crossing . Staying ahead of technological curves and customer demands is essential to business success in a world that moves faster by the day. eCommerce in particular looks to be an area of intense development in the New Year, and the implications can mean increased revenue and reputation for your business. From going mobile to integrating your marketing approach, business is changing, and so should you.   Mobile Matters Spearheading the evolution of eCommerce in 2014 is the evolution of mobile technology. As retailers recognize the importance of presence in a crowded market, those ready for the switch will see appreciable dividends from their mobile investment. The concept is simple. With more individuals using their mobile devices to browse the web at their convenience, companies must respond in turn. Those unwilling or unable to recognize the importance of making shopping convenient for their customers will lose ground with competitors whose agile solutions better fit market expectations. This agility comes in multiple forms. Responsive web design, a method of designing websites around the myriad sizes and interface limitations of a broad range of devices, will allow customers to view websites both at home and on the subway with equal ease. Mobile payment options, such as PayPal and Google Wallet will allow customers to make purchases without the cumbersome need to input card information manually. Finally, evolving methods of tracking sales conversion from mobile activity will allow businesses to better understand which efforts are paying off and which need improvement.   Integrated Solutions As businesses continue to recognize the importance of delivering tailored content, product offerings, and marketing to their customers, new platforms will evolve that facilitate all three. Currently, businesses rely on eCommerce systems to complete transactions, content management systems to deliver content marketing, and a third platform to distribute email marketing. The problem with this approach is that individual platforms do not communicate with one another, permitting an unwelcome disconnect between customer behavior and information tailored to pique their interest. In 2014, platforms will develop that will integrate this system in order to better target audiences and individuals based on product purchases and web activity. By observing trends in customer purchases and marketing information viewed, businesses and their assets can better respond to current and changing customer needs. The result is a more agile business that understands its audience and can make a stronger impression with current and potential patrons.   Multi-Channel Marketing The customer’s focus is no longer directed toward one channel or another for an appreciable amount of time. The modern Internet user is a rapidly moving and engaged individual that uses multiple channels to achieve multiple goals over varying times of day. This sea change requires that businesses adapt to browsing habits in order to maintain relevance. The manner in which this accomplished has been referred to as “multi-channel presence”; creating a coherent brand across all channels upon which customers spend their time. The result of this approach is a distributed but ubiquitous message that remains on customer minds wherever they go. For your business, this requires understanding your target audience and bringing your marketing to their venues on interest. Prominent businesses are performing market research to paint a picture of user behavior and then create social media accounts with tailored content that engages users on that platform. A strong business might have accounts on Twitter, Facebook, Google+, and Pinterest, all with content that resonates with the respective audience.   Personalization As methods for tracking customer preferences and behavior develop, customers are learning to expect a more personalized experience both on and off. Instead of rote marketing emails covering a range of products, distributed content must offer recommendations or highlight sales that are relevant to individual interests. This arises from a growing recognition that customers with to engage their brand more actively than ever before. Whether that engagement comes in the form of a comment on social media, a conversation in a brick-and-mortar store, or online shopping advice, discerning patrons want a personalized experience and a human face from their place of business.   Alternative Funding Traditionally, venture capital was the primary source of start-up cash for businesses looking to make an immediate impact. Since that time, however, non-traditional platforms like Indiegogo and Kickstarter have enabled “crowd funding”; a method of drumming up start-up capital through the largesse of interested, everyday individuals. What’s unique about this method of funding, aside from the source of capital, is its reliance on narrative to build interest. Successful campaigns on Kickstarter have a well-developed back story, an engaging personality, and an emotional appeal that connects the requesting business with the generous supporters. For small businesses in particular, this is an excellent opportunity to leverage a relative size disadvantage into an appealing connection. In 2014 , more businesses looking to turn innovation and an appealing narrative into business success will utilize these platforms to great success. The key lies in emphasizing your human connection and giving back to more generous patrons with exclusive access to events and early product tests. The combination of engagement and involvement will help customers become invested in your business and build the resources needed to elevate your efforts.   The New Year promises to be one of customer involvement, engagement, and accommodation. Businesses who recognize the importance of mobile will find the benefit of existing where their customers do. Integrated marketing platforms and efforts will help make sense of distributed activities and presence. Finally, customer engagement will drive revenue and even generate funding in the process. Regardless of the specific venue, eCommerce is changing, and your business stands to benefit from the exciting evolution. web hosting Continue reading

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South Korean Government to Boost Private Cloud Spending: Report

The cloud computing market in South Korea is expected to grow at an average rate of 22 percent per year between 2013 and 2018, according to the “Cloud Computing Market in Korea 2014-2018” report that says government initiatives will contribute to market growth. Continue reading

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13 Shocking Mistakes Killing Your Landing Page

The post 13 Shocking Mistakes Killing Your Landing Page appeared first on HostGator Web Hosting Blog | Gator Crossing . image courtesy of Stuart Miles/FreeDigitalPhotos.net Let’s face it. We’re all busy. And when it comes to digital marketing, there’s a lot to learn. But if you’re doing business online you should take a close look at your landing pages because you could be losing money. To put it bluntly, a landing page that sucks can be hazardous to your business. According to MarketingSherpa, only 52% of the companies that use landing pages test them to improve conversion. They also found that the number one reason companies don’t use or test landing pages is because their marketing department doesn’t know how to set them up or they’re too overloaded. Sound familiar? Here’s the good news: You don’t have to feel confused, overwhelmed or frustrated anymore. And you can’t use “I don’t know how” as an excuse. Because I’m going to show you how to avoid the mistakes most people make with landing pages. That way you can improve your landing page experience and your conversion rates . But before I show you how to improve your landing pages, let’s make sure we’re all on the same page here. A landing page, sometimes known as a “lead capture page”, is a webpage that has a form and exists only to capture a visitor’s information through that form. That’s it in a nutshell. A landing page is a marketing tool designed to prompt a certain action or result. In fact, they’re arguably the single most vital component of your online marketing efforts. I don’t believe in silver bullets but if I had to suggest one marketing tactic you could use to improve your bottom line, I’d suggest using landing pages on your site. Since landing pages are intended to prompt a specific action or result, if you drive a stream of traffic to a targeted landing page, you can improve your chances of converting that traffic into leads. However, the problem is most digital marketers aren’t reaping the benefits of effective landing pages. You owe it to yourself to learn how to recognize critical mistakes most people make with landing pages and how to avoid them. Do You Make These 13 Mistakes? Confusing the visitor— Landing pages should have one purpose. If your landing page has more than one objective, off-page links, presents too many choices, or doesn’t match the traffic source, you’re in trouble. Cluttered, unfocused design— Effective landing pages have only one objective—get the reader to take a specific action—and every word and element on the page should support that one action. Anything else on the page is a distraction. Weak copy— Just having a landing page isn’t enough to get you the conversion rate you want. Compelling copy is the “secret sauce” that persuades people to take action. You need a benefit-rich headline that makes the reader a promise and connects with them emotionally. Your compelling lead entices them to keep reading as you emphasize your value proposition. And through it all you should be speaking your customer’s language. Too much focus on you, your company, or your product or service —Nobody cares about you. They do care how you can help them. Your landing page copy should be all about helping the reader solve their problem. No clear call to action— Can your visitors easily identify the call to action? If your landing page doesn’t tell your visitor exactly what you want them to do next, they won’t do anything. That means you’re leaving money on the table . No credibility— You only have 2 to 3 seconds to capture your visitor’s attention and confirm that they’re in the right place. It doesn’t matter whether you’re asking people to give you their email address or part with their hard-earned cash, if they don’t trust you it’s going to be tough to seal the deal. Not using the recommended one-column format— There’s plenty of research showing that centered, single-column landing pages generally convert best. The 1-column format tends to look cleaner, have more white space, increase reading comprehension, and keep readers engaged with the message.   Not matching the look, feel and tone of the original ad, email or website— Your headline and other landing page elements should relate to the ad copy that drove the click. In other words, the page should be relevant to your ad text and keyword. Ignoring fundamental principles of landing page design— There are best practices for creating an effective landing page. They include hiding your website navigation elements, keep your form “above the fold”, and underlining your links . A well-designed landing page must include a headline, benefits, a call to action, and an opt-in form. Ineffective use of images— This is where lots of marketers drop the ball. They take the easy way out and use clip art. They have uncaptioned images that have nothing to do with the objective of the page. Or their images aren’t clickable. Not optimizing the buttons— If the buttons on your landing page don’t look like buttons or they say “submit” or “send”, you could have a problem. A Hubspot researcher studied more than 40,000 landing pages and discovered that landing pages with submit buttons labeled “submit” had lower conversion rates than those with more engaging button text. No reason for visitor to act: ethical bribe or sense of urgency— If your visitor is on the fence and your landing page doesn’t give them a reason to act…they usually won’t. Are you giving them a reason to take action? Not testing— There’s always room for improvement and absolutely no way to know what to improve unless you test. Split-testing, or “A/B testing” , is an easy way to compare the results of tweaks to your landing page like a new call to action or a different headline. Even if you’re not among the 10 percent of the U.S. population that has a fear of the number 13 , the effect those 13 mistakes can have on your conversion rates is frightening. What You Don’t Know Can Hurt You When it comes to marketing, ignorance is not bliss. Far from it. If you don’t use or test landing pages because you don’t know how you’re cheating your customer and your business. Your customer deserves the best landing page experience you can deliver. And if you can improve on the 5-15% average conversion rate for landing pages, you’ll have an advantage over your competition. AWeber recently surveyed small business owners and marketers and discovered that while 94% said online marketing was very important to the growth of their business, 29% said they were a bit overwhelmed by online marketing. If online marketing is important to your business—and I’m guessing it is—I want to let you in on a little secret. There’s never a point where you know it all. There’s never going to be a day you wake up and understand everything about marketing. You may never cross everything off your “To Do” list. But you still have a business to run so you just have to do it. Here’s how: Get Rid of Your Landing Page Problems Once and For All Now that you’re aware of the disastrous mistakes most people make with landing pages let’s talk about how to avoid them. The list of landing page mistakes offered a few clues on how to improve your landing page. Here are a few more. Grab your visitor’s attention as soon as they land on the page and keep them focused on your message and the offer you’re making. Get rid of navigation bars, visual clutter, and anything else distracting. Your goal is to lead the reader from having a problem to seeing your offer as the solution.  Write tight copy that’s clear and persuasive and write in the second person. You want to make visitors feel comfortable and confident about doing business with you. You can do this with social proof, testimonials, a strong guarantee, a BBB logo, state licenses, or other means. You also accomplish this by making claims you can prove and backing up what you say. Offer an incentive for visitors taking action. It could be a free report, webinar, audio seminar, tip sheet, or eBook. Use visual elements to draw your visitor’s attention toward your call to action. Check out other businesses’ landing pages for ideas. Conduct regular tests on your landing pages to improve conversion. There are easy-to-use tools and some of them are even free. In the end, great landing pages involve a bit of art  and  science Can you share any examples of good landing pages you’ve seen recently? Let us know about it in the comments . About the Author Anthony Sills’ work can be found at American Express OPEN Forum, Copyblogger, Infusionsoft’s Big Ideas blog, and elsewhere. He writes about HR & employment, marketing, and business. You can always reach Anthony via social media , email, or by leaving a comment below… web hosting Continue reading

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GoDaddy Spins New ‘Get Found’ Service Out of Locu Acquisition

Building on its offerings for small businesses, GoDaddy launched Get Found on Monday, a service that helps SMBs reach new customers through search engines, social media and local sites. Continue reading

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Is Your Data Center Ready for the Polar Vortex?

Is your data center equipped to ride out the Polar Vortex? This month’s unusual weather pattern has brought frigid air to parts of the U.S. that don’t normally see extreme cold snaps. Not to worry. Many data centers operate just fine in brutally cold weather, and your colleagues from these colder climates have tips on how to adapt. Continue reading

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