Tag Archives: customers

4 Ways to Make Money With Your Small Business Website

The post 4 Ways to Make Money With Your Small Business Website appeared first on HostGator Blog . You’ve finally got a website for your business , because you know it’s the key to getting found by new customers who start most of their searches online. But your website can do more than raise your visibility in search results. It can also provide another revenue stream for your business. Whether you sell physical goods in a brick-and-mortar location, provide in-person services to a local market, run a restaurant, or offer your freelance expertise online, there are ways you can make your website work harder for you. One or more of these options may be just right for your small business site. 1. Build an Online Store If you have a brick-and-mortar retail shop, selling your products online is an obvious choice to expand your market, but other businesses can benefit from having an online store, too. Own a coffee shop or bakery? You can offer your branded merch (t-shirts, mugs) online along with special coffee blends or cakes and gift baskets. And any type of business can offer gift certificates online. No physical products? No problem. If what you sell is expertise, consider putting some of it into e-books on topics that matter to your clientele, and sell them in your online shop. (We’ll talk more about expertise in a moment.) Setting up an online store is easier than you may think. Gator Website Builder’s eCommerce plan gives you the templates and drag-and-drop tools you need to set up shop online fast. The eCommerce plan supports HD video and audio so you can create compelling product videos, and you get tools to manage your inventory, calculate shipping and sales tax, and offer coupons to your customers. 2. Let Customers Book Appointments Online Worldwide access to global knowledge is great, but I think the real benefit of the internet is being able to book appointments without a phone conversation between two harried people who toss out days and times until one works. Setting up appointments online is easier for everyone—your receptionist can focus on other tasks, and your customers don’t get stuck on hold. Online booking also lets customers reserve a spot whenever they’re ready, instead of having to wait for office hours to make a call. When you make people wait, they sometimes forget—or find a competitor who lets them book online, so you lose out. You can add booking capability to your WordPress website with a plugin. One of the most popular is Booking Calendar , which lets you customize the fields customers will fill in, notifies you of new booking requests, and stores all your booking information in a single database so you don’t have to toggle back and forth to manage your client list and appointments. 3. Share Your Knowledge Online Once you’ve been running your business successfully for a while, you’ll probably have insights other people will pay to learn. Writing, design, and coaching businesses are a natural fit for online one-on-one entrepreneur mentorship programs and group courses aimed people in the same field who want to learn more about some aspect of the business. Other businesses can use this approach, too. Maybe you grew your landscaping business from zero to six figures in under two years. Other new landscapers will want your advice on marketing and customer retention. Does your HVAC repair company have the lowest employee-turnover rate and the best customer reviews in town? Other contractors will want to know how you retain top talent. There’s one big difference between selling this type of expertise online and setting up an online store or booking tool: You’ll need to reach a different audience from your regular customer base. That requires some research to see if there’s a demand for your knowledge, and to find out where your potential customers hang out online so you can start connecting with them. You’ll also need to establish yourself as an expert, with a blog, podcast, or videos that gives away some of your knowledge for free. You can set up a blog fast with the Gator Website Builder and its blogging templates. You’ll want to make sure your business website’s hosting plan can handle more traffic and load audio and video content fast. It may be time to upgrade to cloud hosting if you expect spikes in traffic when you open new course registrations, or if you need faster load times for your instructional videos and podcasts. Building up this type of revenue stream takes some time, but it can be lucrative if there’s enough demand and you put in the marketing work. And if your main line of business is seasonal, like landscaping or air-conditioner repair, an online sideline can help smooth out income peaks and valleys. 4. Add Ads and Affiliate Links to Your Small Business Website With a decent amount of traffic, your site can also generate revenue through affiliate links and ads. Affiliate marketing is big business, and just about anyone with a website can take part. Simply defined, affiliate marketing lets you earn commissions on sales of other people’s products that you promote on your site. Let’s say you own a cupcake shop, and your shop’s website has a popular blog that features tips on decorating cupcakes. You might sign up for the affiliate program offered by your favorite decorating tools company, include links to their products in your posts (along with an FTC-required disclosure that they’re affiliate links), and earn a commission on each sale that comes from your links. You can also run ads on your website. Google AdSense is the most popular option, because it’s easy to integrate with your site, it gives you control over which ads appear, and it tailors ads to your content and audience. It can take a while for your AdSense ads to bear fruit—you need to reach a $100 threshold before you receive your first payment. But as far as revenue streams go, it’s a low-effort, low-maintenance way to start monetizing your site. Want more ideas for making the most of your small business website? There’s always something new and useful on the HostGator blog . Find the post on the HostGator Blog Continue reading

Posted in HostGator, Hosting, VodaHost | Tagged , , , , , , , , | Comments Off on 4 Ways to Make Money With Your Small Business Website

How to Write Blog Posts for Your Buyer Personas

The post How to Write Blog Posts for Your Buyer Personas appeared first on HostGator Blog . Quick quiz for business bloggers: In one sentence, describe the audience for your blog. If you had your answer ready, you’re ready to write must-read content for your customers. If you had to stop and think about who your audience is, or if you said “everybody,” it’s time to get a clear picture of your readers so you can create more effective content. In both cases, the key is to research, build, and use buyer personas. Write for a Specific Persona If you aced the quiz, it’s because you have a customer persona . Personas are like character sketches for marketers and bloggers. They define types of audience members by their interests, age range, online behaviors, and shopping habits. You create personas based on data from your site analytics, social media monitoring, site-visitor surveys, and interviews with your readers and customers. If you’re just starting out, research the types of people you’d like to have in your audience. Start with the persona that represents the largest part of your audience. Let’s say you have a blog for your hobby farming supply business. Your primary persona might be a retired banking executive (let’s call her Daisy) in her early 60s whose partner is also retired. She recently bought a vintage farmhouse on a small acreage. Her interests are raising flowers and herbs for market and she’d also like to set up a duck pond and a rental cottage on her property. Daisy likes to carefully research purchases and she prioritizes quality over price. Here’s a sample persona template you can use to create your own website personas: Speak the Same Language as Your Customers Whoever your persona is, write in a voice that they’ll understand. Let’s stick with the hobby farm supply example for a bit. Maybe your background is in agribusiness. Daisy, your retired banking-executive persona, won’t know the ag jargon that you do. She searches for terms like “how much to feed ducks,” not “how to formulate balanced poultry rations.” Include the keywords she’s likely to use in your posts to show her you’re speaking to her, so she’ll stick around. Bonus: Better SEO is a natural outcome of using the phrases your personas use. Not sure how your persona talks about or searches for their interests? Look at your blog and social media comments and email messages from your customers. Monitor your Google Search Console data to see which keyphrases bring readers to your blog. And check out other blogs, vlogs, and podcasts in your niche. The goal isn’t to copy anyone else’s voice but to connect with prospective customers by speaking their language. Tailor Post Length to Your Audience and Your Goals How long should your business blog posts be? That depends on your goals for each post and the time your persona has to read it. Daisy is retired and has time to focus on her interests, but an audience of mid-career professionals with small children will have less time to read. Short and long posts both have their place on your posting schedule, but you’ll want to skew toward what your audience prefers. The Case for Short Blog Posts Short blog posts of at least 300 words are a great way to tackle niche topics. That’s good for readers who want specific information. It’s also good for SEO, because narrowly focused posts can help you rank well for longtail search phrases . For example, if the persona you’re writing for is a pet rabbit owner, it’s going to be hard to rank well for “rabbit care,” which generates more than 443 million results. By going into more detail with posts on “elderly rabbit grooming,” “safe chew toys for rabbits,” “how to build a rabbit castle” and so on, you’re more likely to reach readers searching for those topics. You can later compile all your short posts on one topic into a PDF to give away to readers who join your list. The Case for Long Blog Posts Long posts —1,000 words and more—are more challenging to write and require a bigger time commitment from you and your customers. Long content typically does well in search results, so it’s worth your time to create at least a few. These can be mega-posts that combine and expand on previous short posts. They can also be new content, like a list or a how-to guide, to promote an upcoming launch or new product. For example, if you’re preparing to start selling an online course , a long post that includes a sample of the class material can help prospective students decide to register. Take your time writing and editing long posts to make sure they deliver what your personas want to know, using the same language they do. And if you’re planning a product launch, review your current site hosting plan to make sure it can handle launch-related spikes in traffic. You may want to upgrade to a more powerful plan like HostGator Cloud Hosting for more speed and bandwidth, and add on CodeGuard daily backup service to easily restore your site if your launch-prep site changes temporarily break things. Pace Your Blog Posts Properly Ask your readers how often they want to hear from you, then build a calendar to match your persona’s preferences. If you don’t have a big audience yet, remember that most people are happy to read one or two new posts a week from a blog they value. Less than that is probably okay, too. Too-frequent posts may overwhelm subscribers and lead them to drop your blog. Save daily posting for when you can hire help, have a large audience, and have specific marketing goals that require lots of new content. Keep an eye on your blog, email, and sales metrics. Over time, you should see how your publishing schedule affects page views, time on the site, email opens and clickthroughs, unsubscribes, and conversions. Tweak the schedule if you need to so your readers stick around. Close with a Call to Action What separates good bloggers from great bloggers? Great bloggers who build thriving online communities and businesses have a clear goal for each blog post before they write it. Before you write, decide what you want your readers to do when they reach the end of your post. Do you want them to join your email list ? Share your post? Buy your duck brooders? Once you know, ask them to do it. Don’t assume it’s obvious. Life is filled with distractions, so make your calls to action clear: Join the list. Get the book. Register now. Reserve your appointment. There’s one other benefit to building personas before you blog. It helps to make your posts more conversational and builds rapport with your audience. So, whenever you’re ready to write, think about your persona, what they want to know, how much time they have to read, and the keywords they search for. Then you’re ready to write posts that will connect. Find the post on the HostGator Blog Continue reading

Posted in HostGator, Hosting, VodaHost | Tagged , , , , , , , , , , | Comments Off on How to Write Blog Posts for Your Buyer Personas

How to Use Facebook Messenger for eCommerce

The post How to Use Facebook Messenger for eCommerce appeared first on HostGator Blog . Facebook Messenger is no longer just an app you can use to message your friends. Now it’s an app where you can chat with your friends and shop at the exact same time. That’s right, Facebook Messenger is also a powerful tool for eCommerce. According to Statista, there are now 1.3 billion monthly active Facebook Messenger users worldwide. That’s a ton of users that you can interact with. But, don’t open Facebook Messenger and start messaging your followers at random, telling them to buy your products. Not only is that time consuming, but it’s also ineffective — and weird. So, how do you use Facebook Messenger successfully to impress your customers and grow your sales? Here’s how to use Facebook Messenger for eCommerce. 1. Convenient Customer Support With the advances in technology we have today, customers are no longer interested in calling your customer service line or waiting hours for you to answer a customer support email. In fact, 12% of Americans rate their number one frustration with customer service as “lack of speed”. They want lightning fast customer service and support, so your business needs to adapt. Luckily, with Facebook Messenger you can provide quick and convenient customer support to consumers around the clock, no matter where they are. But this doesn’t mean you need to be sitting around, Facebook Messenger app open, and answering customer support questions all day, you can use a Facebook Messenger chatbot to handle customer service for you. With a tool like Many Chat , you can easily create a Facebook Messenger chatbot to answer all of your customers’ pressing questions and concerns — without having to touch a line of code. With this tool, not only can users access your customer support right from Facebook, but you can also add a Facebook Messenger Customer Chat window to your eCommerce website . This way, all of your customers will be aware of your convenient customer support option, not just the ones who follow you on Facebook. 2. Generate Leads and Deliver Content Most users that visit your website will not buy anything from you on their first visit. They might be checking out what you have to offer, comparing prices, or reading reviews before they make the decision to purchase. So, instead of risking losing these visitors, take the opportunity to turn them into a lead. A highly effective way to turn consumers into leads is by offering a free gift like a coupon or exclusive content through an email signup optin on your website. But, for those users who would prefer not to get content via email, you can send their content via Facebook Messenger instead.   OptinMonster , a powerful lead generation tool for your website, now has a chatbot integration feature that allows you to do just that: Simply connect your OptinMonster account with your ManyChat account and you can drag and drop the Facebook Messenger block right inside your optin form. The users who previously would avoid signing up for your email list have a whole new avenue available to them, giving you more opportunity to generate leads. 3. Personalized Recommendations Personalization is important in eCommerce. In fact, 33% of customers who abandoned a business relationship last year did so because personalization was lacking. Luckily though, you can use Facebook Messenger to enhance personalization for your customers too. By using a chatbot for Facebook Messenger, you can give personalized recommendations to give your customers exactly what they want. That will not only impress them, but boost your sales as well. Take a look at this example from Lego. Their chatbot, named Ralph, can help customers find the perfect products by asking questions such as where they’re located , how old they are, budget, and interests. This added level of personalization will help prime your potential customers for checkout and make their overall shopping experience with your online store a breeze. 4. Offer Easy Checkout What if customers didn’t even have to visit your website to make a purchase? After all, the more options your online store provides for your customers to buy, the more opportunity you have to boost sales. Well, you can make that dream a reality with Facebook Messenger. With Facebook Messenger chatbots you’re not limited to giving users product recommendations; you can actually allow users to browse products and checkout right from the app. This option eliminates steps for the consumer; instead of asking them to visit your site to make the purchase, the checkout button is right there, making them more likely to take action. You can even send abandoned cart messages via Facebook Messenger that include a checkout button. So, no more losing out on potential sales. Consider adding urgency with a message like “Last chance to claim this offer!” to increase conversions even more. Your customers will love having the ability to shop at your online store without ever having to leave the Facebook Messenger app. Boost eCommerce Sales with Facebook Messenger Your target audience is probably on Facebook multiple times throughout the day — aren’t we all? Why shouldn’t your eCommerce business be there too? Don’t miss out on using this powerful social media messaging app for your eCommerce business. When you use Facebook Messenger for your eCommerce business you can increase customer satisfaction, generate a ton more leads, and boost your sales. Plus, it’s easy and affordable too. Start turning your instant messaging conversations into sales today. Find the post on the HostGator Blog Continue reading

Posted in HostGator, Hosting, VodaHost | Tagged , , , , , , , , , , , | Comments Off on How to Use Facebook Messenger for eCommerce

The 5 Pages Every Website Needs

The post The 5 Pages Every Website Needs appeared first on HostGator Blog . Your website is an important part of your business. Without it, you can lose potential customers and miss out on revenue. Whether you sell jewelry or counseling services, your site must tell a compelling story of who you are, how you can help visitors, what you offer, and how people can contact you. This virtual welcome gives people peace of mind. At a minimum, you’ll want to include five specific pages on your website to do this.  5 Pages Every Website Needs Do you have them all? Read below.   1. Homepage The homepage is where all the action happens on your site. It’s the first thing visitors see, and it determines if an individual will browse around or say goodbye. When crafting your homepage, you must think from the customer’s perspective. From navigation bars to images to copy, you control your visitors’ first impression. Visitors should clearly understand the objective of your homepage in just a few seconds. You want them to see your logo with a visible call-to-action button. CarMax implements this strategy flawlessly with simple copy and a self-explanatory header photo. Both new visitors and returning customers get user-friendly directions. Avoid cluttering your homepage with multiple, irrelevant images. You also don’t want outrageous color patterns. Represent your small business well by aiming for simplicity in your design . If you’re creating a new site or rebuilding an old one, get feedback from your potential visitors. Running a small soft launch will give you incredible insight to enhance your homepage. Your homepage should improve how visitors perceive your small business. It’s your gateway to raising brand awareness and gaining more conversions.   2. About Page The About page is an opportunity to elaborate on your brand’s vision and accomplishments. Be bold in your statements and discuss how your goals will help customers. Storytelling is pivotal for this page. You want readers to relate to your brand values, join your journey, and share the message with their family members and friends. “An About us page is meant to connect emotionally with people. Hence, when you own a story that tells how you have touched lives, say it loud to the world. Such content humanizes your business supplying meaning and context for your product,” says Prince Kapoor , a digital marketing analyst at LoginRadius. Rent the Runway uses its About page to share the company’s vision and mission. It discusses why the co-founders started the brand and gives an explanation for their relentless confidence. Then, it concludes with an open-ended question for the reader. Consider adapting your About page to fit your audience’s needs. You may want to write it in multiple languages or make it easy to read with a timeline graph.   3. Products or Services Page The products and services page is the crux of most websites. It should convert a casual visitor into a frequent shopper. Rightfully so, you want to spend a considerable amount of time improving this page for the customer experience. When crafting a product description, you’ll want to sell the benefits, not the features. Tell a vivid story that emphasizes how buyers will feel after purchasing your product. You want them to feel a part of the product before they even receive it. Product photography plays an integral role, too. Highlight multiple angles of the product and allow users to zoom in and out. When applicable, shoot a short video to strengthen the visual experience. Bobbi Brown Cosmetics ’ product page offers a sleek, modern design. You don’t have to squint your eyes to see the product items. Shoppers also can visibly see the product’s star rating and price. If you sell services , write the same elaborate descriptions. Give your customers context into how you deliver your services. For example, a hairdresser may spotlight the in-store experience of a serene ambience with immediate service.   4. Blog Page The blog represents a major platform for your brand to talk directly with customers. You can feature product updates, the latest trends, and respond to buyers’ FAQs. Successful blogs are ongoing journeys, not destinations. Your blog must capture visitors’ attention and take them on your unique brand adventure. For instance, you may give them a behind-the-scenes look at product design or record a testimonial video with a happy customer. “Your blog posts can demonstrate your expertise in a particular subject area by sharing high-quality and relevant information with your readers. Over time, you can become known as a go-to resource that provides consistent and useful information,” writes Alyssa Gregory , an entrepreneur, writer, and marketer. The Slack blog coincides with the brand’s mission to be a collaboration hub. You can read articles about product tips, work culture, and productivity. It’s a true reflection of teamwork. In your blog, stay away from using your every post to sell products. Customers will quickly get annoyed and visit your competitor’s site. Instead, offer your visitors solutions and inspire them to live better.   5. Contact Page Communication helps build solid relationships with your customers. You get to learn about their needs and desires as it relates to your products. Plus, it opens the door to receiving critical feedback. Think of your contact page as a customer support tool. The priority is to deliver a superb service, no matter the visitor’s reason. You want customers to get accurate information as well. Depending on your type of business, you may post the brand’s physical address, email address, or phone number. If you have a live chat option, please express the availability of the support agents on the page. When customers land on Burger King’s contact page, they see an option to receive free food for completing a survey. They also can leave a message or call the fast food chain’s headquarters. Your contact page should be easily accessible. You don’t want customers clicking through five different pages to connect with your business. The contact page is the perfect spot to set customer expectations. Let your visitors know your response time and commit to that promise.   Upgrade Your Website Educate your visitors with key information about your business. Your website is an effective tool to boost brand awareness and earn more sales. Upgrade your site with all the pertinent pages. Get started building your website today. Find the post on the HostGator Blog Continue reading

Posted in HostGator, Hosting, VodaHost | Tagged , , , , , , , , , , | Comments Off on The 5 Pages Every Website Needs

█ DDoS-Defense™ – Remote DDoS Protection via GRE – Control Panel to Fine Tune by Zone / IP Address █

Hey WHT, Are you or your customers under attack ? We provide an extensive DDoS mitigation solution that can protect services loc… | Read the rest of http://www.webhostingtalk.com/showthread.php?t=1763285&goto=newpost Continue reading

Posted in HostGator, Hosting, php, VodaHost | Tagged , , , , , , , , | Comments Off on █ DDoS-Defense™ – Remote DDoS Protection via GRE – Control Panel to Fine Tune by Zone / IP Address █